How to Fix “temporary server issues” – Office Apps

You might encounter this error message when activating Microsoft 365 Apps:

“Sorry, we are having some temporary server issues”

In this troubleshooting guide, I’ll show you how to fix this error on your Windows 10 or Windows 11 computer.

Solution 1: Repair Corrupted Windows Files

It’s important to ensure your Windows operating system is healthy before addressing any issues. Corrupted system files, missing DLL files, and outdated drivers can cause various problems on Windows, including the MS Office Activation error.

You can try using the Outbyte PC Repair Tool to fix common Windows problems and optimize your Windows for better performance.

3 Steps to Fix this Error
Step 1. Download Outbyte PC Repair Tool [File Size: 16.4 MB]
Step 2. SCAN your Windows PC
Step 3. Click Fix button to Repair Error

Solution 2: Try Again Later

Most of the time, this issue is temporary. Stay calm and restart your PC. Also, check for network problems such as a bad or unstable internet connection.

Solution 3: Check whether TLS 1.2 is enabled.

It is necessary to have TLS 1.2 activated for Microsoft Office 365 activation. If TLS 1.2 is not activated, you might encounter the above error message. Here’s how you can verify and activate TLS 1.2 on a Windows computer.

TLS Configuration
Step 1: Press the Windows key + R to open the Run dialog box. Type “inetcpl.cpl” and press Enter. This will open the Internet Properties window.
Step 2: In the Internet Properties window, go to the “Advanced” tab. Scroll down to find the TLS protocols and enable all of them.
Step 3: Click the Apply → OK button to save your changes.

Solution 4: Sign out and Sign in again.

Step 1: Open any office app such as MS Word. Click on your profile picture → click on Sign out. Make sure to sign out from your Work or School account but not your personal account.

Step 2: Click on the Sign in button to Sign in again.

Solution 5: Reset the Microsoft 365 activation state

Microsoft provides Support & Recovery assistant tool to reset Microsoft 365 activation.

Step 1: Download following tool.

Step 2: Install and follow the troubleshooting steps.

Solution 6: Temporary Disable Third-party antivirus

Disable Security Program - Step by Step

1: Disable Antivirus:

Sometimes, conflicts with third-party software, such as antivirus programs or firewalls, can interfere with the Windows Update process. Security software may block or disrupt the installation of updates, leading to the error code.

Step 1: Right click on the security program in the notification area.
Step 2: Select “Pause protection”.


2: Disable Windows Defender:

You can follow the steps to temporarily disable the Windows Defender.

Step 1: Click on the Start menu and search for the Windows security and open it.


Step 2: Click on the Virus & threat protection on the left side menu.


Step 3: Scroll down to find the Virus & threat protection settings and click on Manage settings


Step 4: Turn off Real-time protection.


Step 5: Scroll down to find Tamper protection and turn it off.


Note: You must turn on these services manually otherwise your device will be vulnerable.

Solution 7: Turn Off Proxy Server.

Steps to Disable Proxy

Step 1: Open Settings → Network & Internet → Proxy

Step 2: Turn off the ‘Automatically detect settings‘ and then click on the ‘Set up‘ button inside ‘Use a proxy server‘.

Step 3: Turn off the ‘Use a proxy server‘ and then click on the Save button.

Solution 8: Allow in Firewall

Your firewall might be blocking connections to Microsoft servers. Configure your firewall to allow access to the following links:

Different providers have different procedures for adding links to trusted profiles. Refer to your vendor documentation for instructions on how to do this.

Alternatively, you can temporarily disable the Firewall while activating MS Office.

Solution 9: Reset Microsoft Edge

To reset Microsoft Edge, follow these steps:

Step 1: Open Microsoft Edge.

Step 2: Click on the three dots in the top right corner and open Settings.

Step 3: Select Reset settings.

Solution 10: Uninstall and Re-install Microsoft Office

If none of the above solutions work for you, try uninstalling the MS Office apps using the provided uninstaller. Then, reinstall the fresh MS Office suite again.

Step 1: Download this tool to uninstall MS Office and it’s left over from your PC.

Step 2: Download the correct version of MS Office from the Microsoft Portal.

Fix “Temporary server issues” – Office Apps

If you encounter the “Sorry, we are having some temporary server issues” message while activating Microsoft Office 365, follow the troubleshooting instructions provided in this article.