Fix MS Office Installation Error 1920 using this trick.

You may encounter the office error code 1920 when trying to install MS Office 2010 on your PC. However, this error is not bounded with only MS Office and you may get this error also when adding or removing any program from your Windows-based pc like Windows Server 2008, 2012, Windows 7, 8, 8.1, and Windows 10.

Error 1920. Service ‘Office Software Protection Platform’ (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.
-or-
Error 1920 service failed to start. Verify that you have sufficient privileges to start system services
-or-
Office 2013 Error 1920. Service Windows Font Cache Service (FontCache) failed to start

Above error mostly appears when,

1. When trying to install MS Office 2010
2. When trying to install MS Office 2013
3. When trying to upgrade from Office 2010 to 2013
4. When trying to install LogMeIn
5. When trying to add or remove any program from Windows-based PC.

Cause:

This issue occurs when the Network Service account does not have the correct permissions on C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform.

How to Fix Windows installer error 1920?

Method 1: Fix Using Advanced System Repair Tool

The most of the common reason behind program install failed is corrupted or damaged system files like DLL files, EXE files, sys files etc. There are thousands of tiny system files are there that work specific task. If one of the files gets replaced, deleted or damaged then you may get windows installer error 1723.


Download and Install Advanced System Repair Tool and scan your PC. It has the large database with 25 million of files. It will find all the damaged or deleted system files and reinstall them with the fresh one. After, optimizing with Advanced System Repair Tool, try to install software again.

Method 2:

To resolve this issue, you must give the Network Service account full control on the ‘OfficeSoftwareProtectionPlatform’ folder.

For Windows XP and Windows Server 2003

Open Run command by pressing Windows Key + R and paste following code and then click OK.

cacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /t /e /p “Network Service”:F

For Windows Vista

Execute following command in Run Dialog Box.

icacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t

For Windows 7,8 and 10

Execute following command in Run Dialog Box.

icacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t


Video


Method 3:

This method works when you are getting error 1920: font cache service unable to start or failed.

Step 1: Open Run Dialog Box.
Step 2: Type Services.msc and click OK. It will open Service Dialog box.
Step 3: Find Windows Font Cache Services
Step 4: Double click on it and set the startup type to automatic.
Step 5: Click apply and exit from services windows.

Summary

This article helps you to fix Windows Installer Error 1920 in following conditions:

Error 1920. Service ‘Office Software Protection Platform’ (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.
-or-
Error 1920 service failed to start. Verify that you have sufficient privileges to start system services
-or-
Office 2013 Error 1920. Service Windows Font Cache Service (FontCache) failed to start

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