The Machine Check Exception (MCE) error, with the code 0x0000009C, is a common occurrence often linked to hardware issues in your PC. If you’ve encountered an MCE error with this code, it’s essential to thoroughly examine your hardware components, including the CPU, RAM, SSD/HDD, and motherboard for potential problems. However, it’s worth noting that there are additional factors that can trigger this error.
In recent versions of Windows OS, such as Windows 11 and 10, this error is referred to as ‘WHEA_UNCORRECTABLE_ERROR‘.
How to resolve Machine Check Exception – 0x0000009C on Windows 11 & 10
Below, you’ll find a set of solutions that can effectively resolve the Machine Check Exception (MCE) error (0x0000009C) and help you regain access to your Windows operating system along with your valuable data. Follow these steps carefully to regain control of your system.
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Solution 1: Remove all the external or additional peripherals and components.
Before proceeding, it’s advisable to disconnect all external peripherals and additional hardware components and perform a simple system reboot. Often, issues can arise from external devices like webcams, external SSDs, USB drives, printers, scanners, or Bluetooth devices.
Solution 2: Hardware check and replacement
As mentioned earlier, the BSOD error typically stems from hardware failures. Therefore, resolving this issue often involves replacing faulty hardware components like RAM, SSD, CPU, or motherboard. You can identify and pinpoint the problematic hardware using your operating system through the following methods:
- Use Performance Monitor
- Run the Memory Diagnostic tool
- Use HWiNFO (Free) tool
1. Use Performance Monitor.
Performance Monitor tool is a great hardware diagnostic tool built in Windows 10 & 11. This tool shows you real-time statics for hardware performance. You can open Performance Monitor as follows:
Run Performance Monitor Tool
Step 1: Click on the Start menu search for ‘Performance Monitor’ and open it. Alternatively, you can open it via the Run dialog box. Type ‘perfmon’ in the Run window and press OK to open it.
Step 2: In the Performance Monitor, you can analyze hardware performance by examining the reports displayed. Simply click on the ‘Resource Monitor‘ link to access and open Resource Monitor.
Step 3: In the Resource Monitor, you can diagnose the graphical representation to observe real-time usage of your system resources. This allows you to identify what is currently utilizing your system’s resources.
2. Run Memory Diagnostic Tool
Run Memory Diagnostic Tool
Step 1: Open the Run dialog box by pressing the Windows key + R. Type
mdsched.exe and press Enter.
Step 2: Click on “Restart now and check for problems (recommended)“.
Step 3: The memory testing process will start on reboot.
Step 4: The scan result will be displayed after login your computer. If it does not display the scan results, you can see the result in the Event Viewer app.
1. Click on the Start menu. Search for Event Viewer and open it.
2. Expand Windows Logs → System.
3. Click on the Find button and search for Memory Diagnostic.
4. You will see the Memory Diagnostic results.
3. Use HWiNFO (Free) tool
HWiNFO is a free hardware diagnostic tool that gives you a detailed report of installed hardware on your PC. Search this tool on the internet and download it from the official site or use the following link to download this tool.
Solution 3: Remove the Recently installed driver and software in Safe Mode.
Attempt to boot your PC in Safe Mode. Safe Mode excludes the loading of third-party drivers and software, effectively bypassing potential software conflicts and driver malfunctions.
Open PC in Safe Boot Mode
Solution 4: Rollback the incomplete installation of Windows Updates.
A sudden power failure during the installation of Windows updates can trigger the Machine Check Exception – 0x0000009C error. Additionally, newly installed updates might lead to the same problem. It’s a prudent approach to address this by uninstalling recently installed updates and verifying whether the error is resolved.
Solution 5: Run System Repair Command.
Windows OS includes built-in commands that are effective in dealing with system failures. These commands, namely SFC, CHKDSK, and DISM, can be run to repair corrupted system files, address disk errors, and resolve issues related to Windows image corruption.
Run SFC, CHKDSK, DISM command
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
chkdsk C: / f / x / r
Solution 6: Use System Restore Point to Restore System.
The System Restore functionality enables you to revert your system to a previously known stable configuration, effectively resolving recent issues. It’s important to note that this feature requires a pre-existing system restore point. Fortunately, Windows OS automatically creates restore points before implementing changes like driver installations, software installations, or Windows updates.
System Restore - Steps by Steps
Solution 7: Perform Startup Repair.
Another effective option for addressing Windows startup problems and resolving the Machine Check Exception – 0x0000009C error is to utilize the Startup Repair feature. To use this feature, it’s essential to create a Windows installation USB drive.
Startup Repair - Step by Step
Prevent Machine Check Exception – 0x0000009C error.
Step 2. SCAN your Windows PC
Step 3. Click Fix button to Repair Error
The Machine Check Exception – 0x0000009C error is typically caused by hardware-related issues and can be resolved by employing various methods. These methods include replacing faulty hardware, disconnecting external devices, booting into Safe Mode, and uninstalling recent drivers, software, and Windows updates, among others.