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Home » Steps to Fix 0x8007045D Error – This request could not be performed

Steps to Fix 0x8007045D Error – This request could not be performed

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The Windows error code 0x8007045D commonly occurs during various computer operations. Here are some instances when you might encounter this error:

  1. Transferring Data: When attempting to transfer data between an external device and your computer, or vice versa.
  2. Backup Operations: While keeping or restoring from a backup.
  3. Updates: When updating Windows, apps, or drivers.
  4. Installation Processes: During the installation of Windows or software.
  5. Accessing External Media: When trying to access files or directories on external media.

These situations are common scenarios where the error code 0x8007045D may appear. The error is typically accompanied by the following description:

"This request could not be performed because of an I/O device error."

Or, in the case of accessing files or updating Windows, a pop-up window may display the message:

"Windows cannot install required files."

Understanding these contexts can help pinpoint the origin of the error, and addressing potential issues in these areas may resolve the 0x8007045D error.


Error 0x8007045D often indicates an Input/Output (I/O) device error during data transfer. This error can occur for various reasons, and some common causes include:

  1. Faulty Hardware: Most commonly, this error occurs due to faulty storage devices. If storage devices are faulty, it becomes difficult to store or retrieve data from the device, resulting in the appearance of the 0x8007045D error.
  2. Corrupted System Files: System files, such as .exe, .sys, .ocx, .inf, etc., can be damaged, deleted, or misplaced due to various reasons. In this case, Windows may not operate smoothly, leading to different kinds of errors, including the 0x8007045D error.
  3. Incorrect Disk Controller Configuration: Incorrect configuration of the disk controller in the BIOS can result in various kinds of I/O errors.
  4. Security Program in Action: Sometimes, security programs like antivirus and firewall also block the installation of some programs or data transfer.
  5. Outdated or Incompatible Driver: Behind any I/O errors, outdated or incompatible drivers play a significant role.
  6. File System Issue: If there are glitches in the file system, you may also face the 0x8007045D error.
  7. Corrupted Installation File: If this error occurs during the installation of Windows or any other software/driver, then the installation file might be corrupted or damaged.

How to resolve 0x8007045D issues on Windows 11/10?

If you are seeking a solution for the 0x8007045D error on your Windows 10 or Windows 11 PC, follow the troubleshooting methods below:

Solution 1: Fix using the Outbyte PC Repair Tool.

Most commonly, the error 0x8007045D occurs due to corrupted system files, glitches in registry files, missing system files, outdated or incompatible drivers, etc. Therefore, it is recommended to use the Outbyte PC Repair Tool to address common Windows issues and glitches, aiming to eliminate the above-mentioned error code.

3 Steps to Fix this Error
Step 1. Download Outbyte PC Repair Tool [File Size: 16.4 MB]
Step 2. SCAN your Windows PC
Step 3. Click Fix button to Repair Error

Solution 2: Update Windows, Apps, and Drivers.

To resolve the aforementioned error on your PC, it is recommended to comprehensively update your Windows, including Windows updates, installed apps, and drivers.

Complete Windows Updates - Step by Step

1. Windows Updates

Step 1: Right-click on Start → Settings.

open windows 11 settings

Step 2: Scroll down to find Windows updates and then click on Check for updates.


2. App Update

To update the installed application on your computer, you can follow the following steps.

Step 1: Open Microsoft Store. Click on your profile picture at the top of the MS Store and select Settings.

Open MS Store Settings

Step 2: Turn On App Updates.

Turn on Auto App Updates

Step 3: Open Microsoft Store Library. To access your Microsoft Store Library, simply click on the library icon located on the left sidebar. Once there, you’ll find a button labeled “Get updates.” Click on this to initiate a scan for the latest updates available for the apps you have installed.

Step 4: For the third-party application, check for their updated version on their official site and install them.

3. Driver Update

Step 1: Open Device Manager. Right-click on the Start menu and select Device Manager.

Open Device manager

Step 2: Expand all the drivers manually and look for the driver with a yellow exclamation mark. Right-click on it and select Update.


Solution 3: Check your Hardware.

If you encounter this error during the backup or data retrieval from an external device, it is essential to check the proper functioning of the external device. Additionally, ensure a stable power supply, as fluctuations in power can contribute to the occurrence of error code 0x8007045D.

Solution 4: Use Different Port

Attempt connecting the external storage media to a different port. The current port may be malfunctioning or faulty, potentially causing issues with the connection to your device.

Solution 5: Fix Corrupted System Files

You can run the System File Checker (SFC) tool to address corrupted or missing system file issues. This command-line tool is effective in fixing damaged system files.

System File Checker Tool - Step by Step
Step 1: Open Command Prompt as Administrator.

open command prompt as administrator in Windows 8, 10 & 11

Step 2: Now run the following command.

sfc /scannow

Step 3: Let the process finish and then exit from the command prompt.

Solution 6: Fix File System Issues using CHKDSK.

To address file system issues, you can utilize the built-in Windows tool called CHKDSK, short for Check Disk. It is specifically designed for fixing file system issues. You can run this tool as follows:

Steps to Run CHKDSK

Step 1: Open Command Prompt as Administrator.

Windows 10 Command Prompt

Step 2: Select the Drive which you want to scan. Just Write the Driver letter followed by the colon and press enter. For example, if you want to scan D drive, type ‘D:’ without a colon and press Enter.

Step 3: Run the following command.

chkdsk /f

Step 4: If the drive in use, CHKDSK utility will offer you to schedule a check on the next restart. To accept this offer, press Y and hit Enter.

The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Step 5: Restart your computer. The CHKDSK will start scanning before the Windows start. CHKDSK will take some time to complete, depending on the size and speed of your disk. Do not interrupt the process. Once it’s finished, your computer will restart.

Solution 7: Select the proper Disk type in the Disk Controller.

Ensure the proper disk type is selected in the Disk Controller settings in BIOS/UEFI. For instance, if it is currently set to RAID, consider changing it to AHCI or vice versa.

Solution 8: Check for Malware.

Perform a comprehensive system scan using your antivirus software to identify and eliminate any malware that may be causing interference with the installation process.


Error code 0x8007045D may occur due to various reasons in Windows 10/11. This article provides an overview of several troubleshooting methods that can prove helpful in resolving and recovering from this error.