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Steps to Resolve 0x8096002A – No Error Description Available

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You might come across the pesky 0x8096002A – No Error Description Available message when attempting to unzip or unrar files on your Windows 10 or Windows 11 computer. This hiccup can throw a wrench into the whole process, preventing you from installing packages or launching apps. If you’re facing this issue while trying to extract a game file or run apps, I’ll guide you on how to fix it on your own.

What is 0x8096002A – No Error Description Available?

The error code 0x8096002A – No Error Description Available is a hexadecimal Windows error code indicating that no description or information is available for this specific error. To learn more about this error code, you should check the Windows Event Viewer or seek assistance from the Microsoft support team.

However, it appears that this error is specifically linked to the extraction process of zip, rar, exe, or other types of files. It tends to occur during the extraction of packages.


The main question arises: why does this error suddenly occur seemingly out of the blue? Everything might be working smoothly on your computer, and then, without warning, you start encountering the 0x8096002A – No Error Description Available error during the extraction of zip files, exe files, or any other file types. Some of the most common reasons for this abrupt occurrence include:

  1. Some of the missing or corrupted system files.
  2. Outdated or incompatible drivers installed on your PC.
  3. Necessary Windows updates are pending.
  4. Misconfigured registry files.
  5. Malware/Virus issues.
  6. Glitches and bugs in Windows OS, etc.

How to fix 0x8096002A – No Error Description Available?

To resolve the 0x8096002A – No Error Description Available issue, follow the guidelines outlined below:

Solution 1: Fix using the Outbyte PC Repair Tool

As noted earlier, the occurrence of this error is attributed to Windows OS glitches, outdated drivers and software, as well as missing or corrupted system files. This suggests that an unoptimized Windows OS can lead to various problems, including the 0x8096002A – No Error Description Available.

To address this issue, consider optimizing your Windows computer using the Outbyte PC Repair Tool. This tool is designed to rectify a wide range of Windows issues and enhance your computer’s performance for a smoother, hassle-free experience.

3 Steps to Fix this Error
Step 1. Download Outbyte PC Repair Tool [File Size: 16.4 MB]
Step 2. SCAN your Windows PC
Step 3. Click Fix button to Repair Error

Solution 2: Repair corrupted system files

To overcome the aforementioned issue, it’s crucial to repair any corrupted or damaged Windows files. You can easily accomplish this process using the elevated command prompt, follow these steps:

SFC/Chkdsk/Dism - Step by Step
Step 1: Open Command Prompt as Administrator.

open command prompt as administrator in Windows 8, 10 & 11

Step 2: Now run the following commands one by one.
i. System File Checker tool

sfc /scannow

ii. Run Dism command

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

iii. Run Disk checking utility.

chkdsk /f c:

It will show you message:

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)

Press Y and Press Enter. The disk checking will start on next pc start.

Solution 3: Update all your outdated driver.

To resolve the 0x8096002A – No Error Description Available error, it’s essential to inspect the installed drivers. If any drivers are identified as outdated or incompatible, take the following steps: update the outdated driver and install the compatible version.

Download DirverEasy for Windows

Solution 4: Perform complete Windows updates.

If there are pending Windows updates, it is advisable to carry out a comprehensive Windows update. A full Windows update encompasses the installation of Windows updates, updating installed apps, and drivers. To execute the full Windows update process, follow these steps:

Update Windows, Drivers, and Apps - Step by Step
[Update Windows]
Step 1: Go to Settings ➜ Windows Update. Click on the Check for updates button and if shows any pending updates, download, and install them.
windows update settings in windows 11 & 10
[Update Drivers]
Step 2: Go to the Device Manager. Find the outdated drivers, right-click on them, and select Update.
[Update Apps]
Step 3: Open Microsoft Store. Go to the Library and click on the Get updates button.
update ms store apps

Solution 5: Contact Microsoft Support

The 0x8096002A – No Error Description Available error is undocumented, and therefore, additional information is not readily available online. It is strongly recommended to reach out to the Microsoft support team for a more in-depth investigation of this error and to obtain a solution for its resolution. They can provide specific guidance tailored to your system and circumstances.


If you encounter the 0x8096002A – No Error Description Available error while unpacking or extracting zip, rar, or exe files, you can resolve this issue by applying the solutions outlined in this article.